"To Whom It May Concern: We recently appointed Craig Wallace and Andy Balzat of True North Learning to facilitate a team building session at our annual Professional Development Day.
As with any company, our team is a dynamic force with its own unique set of strengths and weaknesses, and we needed to tailor a program that met our objectives accordingly. For example, we wanted to tackle issues relating to interoffice communication whilst steering well clear of any activities with a competitive streak. Craig was not only obliging in accommodating these requirements, but receptive and innovative in the way he customised ideas and designed a fully bespoke program for us. The decision to accept True North Learning's proposal was easy.
The delivery of the program on the actual day was equally smooth. Craig and Andy effortlessly engaged the room and led us through a series of fun, interactive, and stimulating challenges. These activities were each followed by insightful and non-confrontational discussions about their observations, our reflections, and the overall lessons learned.
We learned an overwhelming amount about ourselves, our colleagues, and how we currently operate as a (dys)functional team. The morals that we extracted from the day were both valuable and tangible. We walked away with a definitive schedule of positive changes we can make to see immediate transformations in our business.
Perhaps the biggest testament to the success of the day though, was the fact that each and every team member was present and accounted for; not just in the physical sense of being in the room, but in the sense that minds were fully engaged and every single person was enthusiastic to contribute... even the "quiet voices", and even those who were a little bit cynical to begin with.
Craig and Andy were instrumental to the success of our Professional Development Day. We couldn't have done it without them, and we can't wait to have them back in 2012." Name Withheld
"True North Learning integrated our requirements perfectly into the programs chosen. The outcomes achieved set the scene for the very challenging workshop we were about to commence and certainly assisted us in attaining the results gained." Barrick Gold
"Your team activities challenged people to think, to act quickly, to work together, to trust each other and to be courageous. An event that does all this in one day is brilliant. People are already asking me when we can do it again."Sanofi Aventis
"As a long standing client of True North I personally recommend Craig and his team for any team building or developmental project in which they apply. We will continue to use True North and their services. They have made a significant, lasting difference to the cultural development of our teams." Telstra Business Centre
"A very big thank you for pulling off what can only be described as one of the best experiences of my professional life. You took what was a dream ideal and turned it into an activity that all 420 of our people will remember and be truly proud of for years to come. You and your fantastic crew were nothing short of brilliant and I'm eternally grateful to have worked with such and amazing crew." Jones Lang La Salle
"We had a highly energetic, fantastically exciting, sensationally awesome day!!! Thanks so much for your hard work and enthusiasm. The office is still buzzing with amusing anecdotes and tales from the day." Suncorp
"Having no idea how the day was going to be received by participants I was glad to see the excitement, motivation and the eagerness by the staff. All I got was positive remarks on what a great idea and great afternoon had by all." Recochem
"I thought this was an amazing Day. True North were awesome and it was enjoyed by all. Thank you Helen and Andy."Supercheap Auto.
"From my perspective, the aims were around Teamwork (our theme for the forum was One Team), Planning, Roles and Responsibilities, Knowledge Sharing, Communications and Showing Initiative. The activity ticked all the boxes in that regard which was quite an achievement in the time allowed. The bonus was a lot of fun along the way." Honeywell
"Thank you for a fantastic afternoon on The Amazing Scavenger Race. We really enjoyed the team building despite the wet weather. The SMS text system was great! A HUGE thank you to Helen who was able to pick up plastic ponchos, organise transfers, etc at the very last minute. We would definitely use True North again!" Novartis
"Brian raved about the day, he was extremely happy with how everything went. Brian said at one stage even Errol was tearing up a bit - I heard that things got quite emotional at one point - it sounds like objectives were met all way round." MMT
"I cannot thank Errol and Helen enough for what they put into the day for us. I had so much positive feedback from the team. I only hope we can work together in the future to carry this Healthy Living on. Thank you once again for everything." Dominos
"Thanks again for a wonderful time yesterday. It went really well and Craig did a great job getting the team to think about what we were doing and learn from it. I was very happy with the debrief. It's one of the best examples of translating the "game" back to the work place." Radisson Resort, Gold Coast
"Giday Craig, It was a pleasure working with you and your team. Your professionalism was outstanding. The branch managers are still buzzing about the activity." Rexel
"Thought I would drop you a line to say how great the team were in delivering our program last Tuesday. I know some of our group were apprehensive before starting but the only feedback I had afterwards was about the fun and great time they had. Please pass on my thanks to the team for their professional and well delivered session." Collins Foods
"Hi Craig, Thanks again for running such a fun and successful event for us in Byron. It was a definite highlight of the conference!" Talent International
"A fantastic event that met our brief and delivered! I knew it would be tough to top the last years conference - this year we did it! You took the time to understand our needs and presented back a completely new concept which bought our conference theme to life for all attendees. We had very clear ideas on some aspects and also some very cloudy areas. You definitely filled the gaps and delivered a fantastic event.
I said this last year, but the same rings true, the conference will be well remembered by all, with a great part of that due to the fantastic team-building activity. It was extremely well facilitated and more than exceeded expectations. We were thrilled with the positive feedback and excitement demonstrated by the conference attendees. Many have commented this was the best conference yet." Sellys Yates