Glossary of key terms, philosophies and theories relating to our work.
Process Oriented Psychology (Process Work)
Process Work is an innovative approach to individual and collective change that brings psychology, group dynamics, spirituality, and creative expression together in a single paradigm. Process Oriented Psychology (POP) refers to a body of theory and practice that encompasses a broad range of psychotherapeutic, personal growth, and group process applications. An offshoot of Jungian psychology, Process Work was developed by Jungian analyst Arnold Mindell in the 1970s and is more commonly called "process work" in the United States, the longer name being used in Europe and Asia.
Process Work theory and methods encompass a broad range of applications including, but not limited to, facilitation for groups and organisations, conflict resolution, therapy with individuals and behavioural health issues such as addiction, depression, anxiety, and panic disorder.
Action Research / Action Learning
In its simplest form an Action Learning team is made up of a small group, preferably with diverse points of view. They come together regularly to collaborate on projects or issues drawing collective learning from a collective experience. They may be a project group, constant work group or even learning and development group. Usually their purpose is:
- to learn how to solve or remedy a specific situation, issue or complete a project
- to learn, collaborate on certain knowledge areas
- to affect a cultural or other type of change
AL groups tend to be smaller in size, are often self managed or facilitated (as opposed to managed groups) and therefore rely on developed leadership and facilitation skills. Multiple AL teams can function effectively as communities of practice, strengthening the cross functional links in the organisation.
Employee Assistance Programs (EAPs)
EAPs are intended to help employees deal with personal problems that might adversely impact their work performance, health, and well-being. EAPs generally include short-term counselling and referral services for employees and their household members. The issues for which EAPs provide support vary, but examples include:
- substance abuse
- emotional distress
- major life events, including births, accidents and deaths
- health concerns
- financial or non-work-related legal concerns
- family/personal relationship issues
- work relationship issues
- concerns about aging parents
An EAP's services are usually free to the employee and their household members, having been pre-paid by the employer. True North Learning sometimes works alongside organisations delivering EAPs and can refer our clients (individuals and organisations) to them if needed.